FAQs
FAQS
Which games can I watch?
UK, Republic of Ireland and Channel Isles
No league or cup games are available to watch via SCFC TV.
Midweek games and matches that fall outside of UEFA Article 48 can be watched on Sky Sports+, available with all Sky Sports subscriptions, or on NOW TV. Carabao Cup and Bristol Street Motors Trophy fixtures are all available on Sky Sports+ and NOW TV too.
International territories
All Sky Bet League Two fixtures, unless selected for live TV broadcast, are available to stream in territories outside of the UK, Republic of Ireland and Channel Isles (except Russia).
Bristol Street Motors Trophy fixtures up to the semi-final are also available internationally on SCFC TV.
No Carabao Cup or FA Cup fixtures can be watched on SCFC TV.
Commentary
All fixtures in all competitions will have live match commentary provided by Salford City FC.
How to watch or listen to games
How to watch* on desktop or mobile/tablet browsers:
- Log into your account and purchase your match pass or subscription from our Subscriptions page.
- Once purchased, head to our Live page and select the Watch Now or Listen Now button for the feed you want to access.
- Video productions start 45 minutes before kick-off, and audio commentary is available to all subscribers from approximately 5-10 minutes before kic-off. Subtitled feeds are also available.
How to watch* via the Official App:
- Log into your account on your browser and purchase your match pass or subscription from our Subscription page.
- Once purchased, ensure you are logged into the app, tap navigate to our club's streaming section on the bottom navigation bar and then the live tab. Select the Watch Now or Listen Now button for the feed you want to access.
- Video productions start 45 minutes before kick-off, and audio commentary is available to all subscribers from approximately 5-10 minutes before kick-off. Subtitled feeds are also available.
How to stream to a smart TV:
To stream the video to your TV, please download the Official app onto your mobile or tablet. When the live video plays, click the cast button (top right icon in the blue bar) and then select your device. This only works for compatible devices, including most smart TVs. As an alternative, you can use a HDMI cable from your laptop to your TV.
* Subscriptions and passes can only be purchased through a desktop or mobile browser. Access to live videos is subject to EFL broadcasting restrictions. If match passes are unable to be purchased or restrictions in your region are in place for our Full Live Show, unfortunately, you are unable to watch this match live. UK subscribers can only watch the pre-match show and listen to audio commentary without a match pass.
Which matches are available for live streaming?
We offer two forms of matchday streaming: video and audio.
Videos include multi-camera coverage of matches, complete with replays, score graphics and commentary.
Audio is commentary-only.
Video (domestic)
No matches are available to stream in domestic territories (United Kingdom of Great Britain and Northern Ireland, Republic of Ireland and the Channel Isles).
Video (international)
Video match passes are available to overseas supporters for most league matches, excluding those chosen for international broadcast. If a match is selected for international broadcast, it will only be available in 'unsold markets' - territories where there is not a broadcast agreement in place.
As with domestic viewers, Carabao Cup fixtures cannot be streamed internationally due to competition rules.
Overseas supporters can purchase a video pass on a seasonal or match-by-match basis.
Audio (worldwide)
Audio commentary is available worldwide for all fixtures, including the Carabao Cup and Emirates FA Cup.
Passes can be bought on a seasonal or match-by-match basis.
What are the system and internet connection requirements?
Your device needs to comply with the following minimum system requirements:
- Operating Systems: Windows 8.1 or later, Mac 9+
- Browsers: latest versions of Microsoft Edge, Mozilla Firefox, Google Chrome and Safari (Internet Explorer and Opera are not supported)
- Mobiles And Tablets Operating Systems: Android 6+, iOS 9+
*some OS may still not be supported by manufacturer
You will require a WiFi or broadband internet connection with a minimum download speed of 1.2mbps, with latency not exceeding 100ms, for SD. You will require 4mbps, with latency not exceeding 50ms, for HD.
The club is not responsible for streaming issues related to user connectivity ie. poor connection or download speeds, devices without the minimum system requirements, improper use of VPNs or any other matters outside of the Club's direct control.
Are the FA Cup games going to be streamed live?
Unfortunately, the Club is unable to provide live video streaming of FA Cup games in any country.
Which payment method can I use to buy a pass/subscription?
The following payment methods can be used to purchase a pass/subscription:
- GooglePay
- ApplePay
- Visa
- Mastercard
- American Express
How do I cancel my auto-renewing subscription?
Users can manage their subscription, including updating card details, by clicking on the profile button on the top right-hand corner of the screen, then 'Manage Subscriptions'.
I have subscribed or bought a pass and payment has been taken twice. What do I do?
Please get in touch using the email address found in our Contact Us page, so we can look into whether you are due a refund.
Refunds must be claimed within 3 months of the date you made payment.
I have paid but I am unable to see some features. What do I do?
Please ensure you are logged in. If you are logged in, you will see Profile in the top right corner. The Club has been advised that clearing internet browsing data (cookies and cache) can often alleviate problems.
If you are still experiencing issues, please contact the Club in the Contact Us section of our website.
Still having issues? Please email support at media@salfordcityfc.co.uk