Match Day Information
HARTLEPOOL UNITED AT HOME (Sat 16/10/21, 3pm) – GENERAL INFORMATION FOR SUPPORTERS
Newly promoted Hartlepool travel to the Peninsula Stadium for an EFL League Two fixture – here’s all the information you need if you’re planning to attend.
PENINSULA STADIUM GUIDE
View The Peninsula Stadium Guide here.
At present there are no restrictions on supporters entering the Peninsula Stadium for matches. Covid passes are not required and we will not be performing temperature checks.
We have some advice for supporters planning to attend our fixtures:
NHS App – If you are double-jabbed, download the NHS app so you can prove your status, if required
Lateral Flow Test – If you aren’t yet double-jabbed, consider taking a lateral flow test prior to attending.
Don’t Attend if you – or someone attending with you – displays Covid-19 symptoms, feels generally unwell or is required to self-isolate
Assess the Risk – The club cannot eliminate the risk of contracting Covid-19 – before purchasing a ticket or travelling to the game, decide if it is appropriate for you to attend, giving consideration to your personal circumstances.
Feeling Unwell at the Game? – If you begin to exhibit Covid-19 symptoms at the game, notify the nearest steward and asked to be escorted to the nearest exit.
Plan your Journey – arrive in plenty of time and be sure in advance where you should enter the stadium (see below for details).
Face Coverings – Government guidelines state that members of the public are expected to wear face coverings in any crowded and enclosed spaces, where in close contact with others. Face coverings may be removed when occupying your seated or standing area, but please consider wearing one at all times, and particularly when moving around the stadium.
Refreshments & Toilets: When using the Stadium amenities, such as toilets and food and drink outlets, please avoid queues and follow the instructions of Club staff and stewards.
Courtesy – Please be respectful to supporters and staff in your vicinity, avoid close contact with those not known to you, and take a responsible approach to others, whose circumstances may differ from your own.
Hygiene – Always maintain good hand hygiene around the stadium and avoid touching your face whenever possible.
Moving Around – Please avoid unnecessary movement away from your seat/standing location. Where possible wait until gangways are clear, and always follow signage and/or stewards’ instructions.
Stewards – Please be patient when moving around and leaving the stadium, be considerate towards stewards, and listen to their advice in order to help ensure the Stadium event is safely and efficiently managed.
FOR HOME SUPPORTERS
Tickets are available to purchase ONLINE and from the TICKET OFFICE now. Online ticket sales will cease at 1:15pm on the day of the game.
TICKETS MUST BE PURCHASED IN ADVANCE FOR HOME SEATED AREAS (North Stand and South Stand).
CASH ADMISSION WILL BE AVAILABLE FOR THE WEST STAND TERRACE (STANDING ONLY) ON THE DAY OF THE GAME.
PLEASE NOTE: WE CANNOT ACCEPT CARD PAYMENT AT THE TURNSTILE.
TO PURCHASE ONLINE TICKETS FOR THIS GAME PLEASE CLICK HERE.
The turnstiles for home areas of the stadium will close between 10 and 15 minutes after kick off. If you arrive after that time, please go to Turnstile ‘C’ on Moor Lane (the entrance for the North Stand) where a turnstile will remain open until half-time. If your ticket is for the West or South Stands, our stewards will allow you to transfer as required.
wheelchair user and carer tickets
Tickets for wheelchair users and carers cannot be purchased online.
Purchases can be made from the ticket office during opening hours (see below), or alternatively contact firstname.lastname@example.org for further information. Proof of entitlement will be required.
Latest Ticket Office Opening times for tickets sales are below:
Saturday 23rd October: Closed
Closed on Sundays
Further opening times will be announced in due course.
Also currently on Sale:
Rochdale Home (19/10/21) match tickets – click HERE for more information
Forest Green Away (23/10/21) coach & match tickets – click HERE for more information
Exeter City Home (30/10/21) match tickets – click HERE for more information
Leeds United Home (2/11/21, EFL Trophy) match tickets – click HERE for more information
The turnstiles for home areas of the stadium will close between 10 and 15 minutes after kick off. If you arrive after that time, please go to Turnstile ‘C’ on Moor Lane (the entrance for the North Stand where a turnstile will remain open until half-time. If your ticket is for the West or South Stands, our stewards will allow you to transfer as required.
FOR AWAY SUPPORTERS:
Cash admission WILL be available for Hartlepool United fans for the East Stand Terrace (standing only). Please note that we cannot take payment by card. There are no seat tickets available for away fans.
ONLINE TICKET SALES ARE NOT AVAILABLE FOR HARTLEPOOL UNITED SUPPORTERS
HOME GAME TICKET PRICES
Prices apply to seated and standing tickets, in all areas of the ground.
Under 16s: £5
Under 5s: Admitted free with no ticket required unless a reserved seat is booked (charged at the Under 16 rate).
Concession qualification: Those aged between 16 and 21 inclusive or 60 and over as of 7/8/21.
Under 16 qualification: Those aged between 5 and 15 inclusive as of 7/8/21.
Online tickets can be printed off and brought to the game (recommended) or displayed on a suitable mobile device.
The online ticket system should be simple to use, but you must log in to an existing account or create a new one to purchase tickets. NOT AVAILABLE FOR HARTLEPOOL UNITED SUPPORTERS.
Online tickets can be purchased until 90 minutes prior to kick off on the day of the game (1:30pm for this fixture).
Seats with obstructed views
There are some South Stand seats affected by an obstructed view.
Front rows of Blocks ‘M’ and ‘N’ (obstructed by the dugout).
Seats on the front row of Blocks ‘L’ and ‘P’, nearest to the dugouts (principally seats L105 to L108 & P134 to P138).
A £1.20 booking fee will be charged for each ticket purchased online.
TO PURCHASE ONLINE TICKETS FOR THIS GAME PLEASE CLICK HERE (home supporters only).
TICKET DETAILS – where to enter the ground
Below – plan of the stadium, showing turnstile blocks and numbersWest Stand – Home terrace – STANDING ONLY – Turnstile Block ‘B’ (Nevile Road West) turnstiles 4,5 & 6. Admission is by match-ticket, season-ticket or cash at the turnstile (if capacity allows). PLEASE NOTE: THIS AREA OF THE GROUND IS FOR HOME SUPPORTERS ONLY – AWAY FANS WILL BE TURNED AWAY OR EJECTED WITHOUT REFUND.
North Stand Blocks ‘A’ to ‘G’ – Home seating – Turnstile Block ‘C’ (Moor Lane West) turnstiles 7 & 8. Admission is by match-ticket or season-ticket. No cash admission on the day.
South Stand – Home seating & standing – Turnstile Block ‘D’ (Nevile Road East) turnstiles 9 &10. Admission is by match-ticket or season-ticket. No cash admission on the day. PLEASE NOTE: BLOCK ‘N’ IS SITUATED IN THE RED ZONE FOR THIS GAME – SEASON TICKET HOLDERS SHOULD USE THEIR ALTERNATIVE SEAT LOCATIONS.
East Stand & North Stand Block ‘H’ – Away terrace and seats – Turnstile Block ‘A’ (Moor Lane East) turnstiles 1,2 & 3. Admission is by match-ticket only.
SUPPORTERS USING WHEELCHAIRS
We can offer ground-level viewing areas for supporters using wheelchairs, with adjacent seats for carers. Numbers are limited, so places must be booked in advance – please contact the club (email@example.com) to arrange purchase.
PLEASE NOTE: Home supporters who use wheelchairs will be accommodated in the ground-level bay situated in front of the South Stand with admission via the Nevile Road gates next to Turnstile ‘D’.
Visiting wheelchair users will be accommodated at ground level in front of the North Stand Block ‘B’ (see plan above). Alternative accommodation is available upon request, situated in front of away block ‘H’ wheret the view is likely to be severely obstructed.
Ambulant Disabled Supporters – Please note that the turnstiles for the North Stand lead to a flight of stairs once inside the ground. The turnstiles for the West Stand and South Stand have level approaches and no stairs inside.
For away supporters accessing the East Stand / North Stand away seating – the forecourt for the away turnstiles can be accessed via a small number of steps from Moor Lane. There is also a gently sloping path that leads down to the forecourt – this path begins just to the west of the main doors of the North Stand and is accessible from Moor Lane.
Contact firstname.lastname@example.org for more details.
AWAY SUPPORTER COACHES
Away coaches may drop supporters outside Turnstile ‘A’ on Moor Lane and one can park there during the match, alongside the team coach. Alternative coach parking is available and our stewards will be happy to assist.
If you have purchased a ticket for the seated areas of the ground, please occupy the seat shown on your ticket.
CAR-PARKING AND PARK & RIDE SERVICE
Car parking is limited around the ground – please observe the local and matchday restrictions and show consideration for our neighbours. The Park & Ride service will NOT be available for this game – apologies for any inconvenience. We are working on providing a service as soon as possible.
Please note that a resident-only parking scheme operates around the ground for home games. Hours of operation for this game are 12 noon and 7pm. The extent of the zone is detailed below, in amber. The area of Moor Lane coloured white is subject to its own restrictions and is not part of the resident-only zone. There are yellow line restrictions on some other local roads.
The club requests that supporters show consideration for our neighbours when choosing a place to park – please do not obstruct driveways and junctions.
North Stand – Situated in the northern section of the fanzone. The ’92 Bar will be open for supporters with North Stand tickets before and during the game. After the game it will be open for all supporters, until 6pm.
South Stand – Situated in at the east end of the stand, opposite the turnstile block. Buck’s Bar will be open for supporters with South Stand tickets before and during the game, then for all supporters after the game until 6pm.
West Stand – Situated in the southern section of the fanzone.
East Stand (away supporters only) – Situated to the rear of the East Stand. Food, hot & cold drinks and beers will be available.
The ’92 bar – situated in the North Stand, will be available for supporters in that stand before the game, during half-time and after the match.
South Stand bar – Open for South Stand ticket holders before and during the game.
In line with EFL policy, Salford City F.C. will take action against any supporter who uses a pyrotechnic device at our matches, or seeks to bring them into the stadium. The club will not hesitate to seek a banning order should a supporter breach this rule.
Salford City Football Club will not tolerate inappropriate chanting during games at The Peninsula Stadium. If identified, perpetrators may be banned from attending fixtures at the stadium and may be reported to the authorities. We want supporters to enjoy their time at the stadium but please show respect to players, match officials & club staff.
CONSUMPTION OF ALCOHOLIC BEVERAGES
Alcoholic beverages cannot be consumed where there is a view of the playing field. The ’92 bar and private boxes are also subject to this regulation.
NO SMOKING ZONE
The Peninsula Stadium is a no smoking zone and the use of e-cigarettes is forbidden. Persistent breaches will result in offenders being asked to leave the stadium.
Supporters are not allowed to bring drums or other musical instruments into the ground. Our stewards have been instructed to confiscate such items should an attempt be made to bring them into the ground. They will be returned later.
The terms of our tenancy at the ground forbid the use of instruments as we are situated in a very residential area. Thanks in advance for your co-operation.
Please note – Supporters are not allowed to encroach onto the playing field before, during or after games at The Peninsula Stadium. Any incursion onto the playing field may be reported by match officials to The FA /EFL, and action may be taken against the club as a result. We will scrutinise footage of any pitch incursion at The Peninsula Stadium and will not hesitate to take appropriate action against those responsible. Supporters apprehended during games will be ejected from the stadium and barred from future attendance. Incursion onto the pitch during the course of a game is a criminal offence and the club will support the prosecution of offenders.